帮助Help

技术支持

使用 PantryCue 时遇到问题,或想提出建议,欢迎发邮件。我们会尽快回复。

Support

Questions about PantryCue, or ideas to share? Email us — we’ll get back as soon as we can.

发送邮件 Email us

support@sumapi.net


常见问题 FAQ

我的库存数据存在哪里? Where is my pantry data stored?

物品、数量与保质期等信息保存在你的设备本地。我们不会把库存清单上传到自己的服务器做账号同步。

Items, quantities, and expiry dates stay on your device. We don’t upload your pantry list to our servers for account sync.

AI 识别不准怎么办? What if AI recognition is wrong?

换个更清晰的角度再拍一次,或改用手动添加。确认入库前都可以改名称、数量和日期。

Try a clearer photo, or add the item manually. You can edit the name, quantity, and dates before saving.

提醒没有出现? I’m not getting reminders

请在系统设置里确认已允许 PantryCue 发送通知,并在 App 的提醒相关设置中检查开关是否打开。

Make sure PantryCue notifications are allowed in iOS Settings, and that reminders are enabled inside the app.

如何反馈问题? How do I report a problem?

发邮件到 support@sumapi.net ,尽量说明机型、系统版本和大致操作步骤,我们好更快定位。

Email support@sumapi.net with your device model, iOS version, and what you were doing — that helps us dig in faster.